最好要明白的“黄金定律”：55387法则，让“沟通”真的“畅通”！

现在通讯便捷了， 造就了更多社恐的年轻人。 发现当今年轻人一个普遍的沟通现象： 能微信就绝不打电话， 能打电话就绝不面对面说话。

Now with the development of communication tools, It’s more convenient for those socially phobic young people. I find a common phenomenon today that As long as they can We-chat, they will never have a call. If they can talk on the phone, they'll never talk face to face.  

这样的沟通方式看似省事了， 其实，沟通效果大打折扣。 因为在沟通中，语言文字信息 在全部信息中的占比 非常有限。 仅有7%！

This kind of communication may seem convenient, However, the effect of such ways is greatly weakened. Because in communication, language information accounts for a very limited proportion. Only 7%!  

这就是著名的沟通“黄金定律”： 55387法则。 人们在沟通中信息含量的占比分布如下:

• 55%-看到的表情，眼神，动作，神态等形体语言
• 38%-听到、感受到的语气，语调等情感因素
• 7%-所说的内容

This is known as the Golden Rule of Communication: Rule 55387. The proportion distribution of information in our communication is as follows:

• 55% -body language such as expressions, eyes contacts, gestures and looks.
• 38% - Emotional factors such as tone of voice and intonation heard and felt.
• 7% -What is said.

  “怎么说” ，别人才能 “完全听见” ？ “怎么听”，才能收到别人“所说的”？ 有效沟通，绝不止靠耳朵和嘴巴。 特别是“无声胜有声”的时刻， 靠的更是身心灵的沟通和交流。

Then "how to say" so that others can "fully hear"? And "how to listen" to receive what others "say"? Effective communication goes beyond the ears and mouth. Especially in the "silent" moments, We need to communicate by body, mind and heart.